WhatsAppWhatsApp
InstagramInstagram
MessengerMessenger
SMSSMS
EmailEmail
FacebookFacebook

Customers chat.
Call. Email.
Can your team keep up?

Safravo brings WhatsApp, Instagram, Messenger, SMS and Email into one shared team inbox with contacts, broadcasts, and real-time analytics built in.

G2
4.8 · 400+ reviews
7-day free trial · No credit card1,000+ teams onboard
Safravo unified inbox — WhatsApp, SMS, and Email conversations in a single shared team inbox
2B+ messages delivered this month

Trusted by 1,000+ teams across Africa

Safaricom
KCB Bank
Equity Bank
Twiga Foods
Mpesa
Jumia
Copia Kenya
M-Kopa
Sendy
Cellulant
Safaricom
KCB Bank
Equity Bank
Twiga Foods
Mpesa
Jumia
Copia Kenya
M-Kopa
Sendy
Cellulant

Everything your team needs. Nothing they don't.

From the first message to closed deal, Safravo keeps your team aligned and your customers delighted.

Unified Inbox

WhatsApp, SMS, and Email in one place. Assign conversations, set lifecycle stages, and never lose context — even when customers switch channels.

Learn more

Broadcasts

Reach 10,000+ contacts in minutes with WhatsApp templates, SMS, or email campaigns. Real-time delivery analytics.

Learn more →

Contacts & Segments

Build your CRM, track lifecycle stages, create custom segments, and import from CSV.

Reports & Analytics

First response time, resolution rates, agent leaderboards, and broadcast performance — all in real time.

Coming soon

AI Agents

Let AI handle routine messages, qualify leads, and escalate complex issues to your team automatically.

Customer service agent using Safravo's omnichannel inbox
WhatsApp
WhatsApp CallLive
Contact+254 746 289 413

Accepted. Call window open for 72 hrs.

WhatsApp Call

WhatsApp Call

+254 746 289 ...

Instagram DM

Instagram DM

@client_handle

Messenger Call

Messenger Call

+254 746 289 ...

WhatsApp Msg

WhatsApp Msg

+254 746 289 ...

Email

Email

client@co.com

safravo.com

6+

Channels

1

Inbox

0

Missed msgs

WhatsApp
Messenger
Instagram
Email
SMS
Omnichannel Inbox

Chats, calls and emails in one thread.

Safravo unifies WhatsApp Business Calls, Messenger Calls and VoIP in the same thread as your messages and emails — with full CRM context on every customer.

WhatsApp
WhatsApp
Messenger
Messenger
Instagram
Instagram
Email
Email
SMS
SMS
Facebook
Facebook
  • Every channel in a single conversation thread
  • WhatsApp, SMS, email and voice — unified
  • Full customer context with every interaction
  • No more siloed tools or missed messages

Every channel your
customers use.

Connect once, manage everything from one intelligent inbox. Zero tab-switching. Zero missed messages.

Platform inbox screenshot

Insert platform screenshot here

WhatsAppWhatsApp active
WhatsApp

WhatsApp

World's most-used messaging app

Live
  • Send approved message templates to any contact
  • Free-form replies within the 24-hour customer window
  • Real-time delivery, sent & read receipts
  • Broadcast to 10,000+ contacts in one click

Teams that switched don't go back.

Real results from real teams — built for Africa's fastest-growing businesses.

"Safravo has transformed how we manage customer conversations. Our response time dropped by 60% and customer satisfaction is up significantly."
FM
Faith Mwangi
CEO · E-commerce Kenya